Free delivery on all orders over £49.00. A delivery charge of £6.99 applies to all orders under £49.00. All Saturday deliveries carry a surcharge of £21.00
Carriage free orders apply to UK mainland deliveries ONLY. Additional charges will apply outside the UK mainland and certain other areas.
• ALL UK MAINLAND ORDERS under £49.00 - £6.99*
• ALL UK MAINLAND ORDERS over £49.00 - Free Delivery*
Please contact our office between 8.30am & 5.00pm for delivery costs to the following regions:
SCOTTISH HIGHLANDS, SCOTTISH ISLANDS, NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF WIGHT, ISLE OF MAN & SCILLY ISLES.
Unfortunately we are unable to offering a delivery service outside of the UK.
*NOTE: Delivery costs are for maximum volumetric delivery weight of 20kg. Large and/or heavy item(s) may incur an additional carriage charge to cover our shipping costs. However, we will contact you. If in doubt, please contact us prior to ordering.
Deliveries can be made ANYTIME between 9am and 5pm, Monday to Friday. SND will try to arrange deliveries on requested days but cannot guarantee this or a specific time.
A signature is ALWAYS required at the time of delivery, therefore someone must be at the address stated on the order, between the specified times above. Failure to do so may incur a re-delivery charge.
Generally orders will be dispatched and delivered within 2-10 working days provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
If delivery cannot be made to your address for reasons out of SND's control, we will inform you as soon as possible.
Upon receipt of your order you will be asked to sign for the item(s) received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
When your order arrives you must check for damages and/or shortages. Claims for damages and/or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages made after 48 hours of your delivery arriving will be strictly refused. Time and date of delivery is recorded with our carriers.
If your item(s) are not faulty in any way, you are responsible for the return postage costs.